About Us

A family business with a very modern approach. The Classic Group has developed into one of the UK’s leading, most experienced and respected property services providers

Where it all began

The Classic Group story started in 1947 when Classic Security was founded by the father of our current Chairman. His vision was to provide 24-hour property security and a highly personal service, based on traditional values. These days, we provide a much broader range of services, but we still believe in those founding values.

Frederick Townsley founded the company



Paul Townsley added the security


Jamie Thompson Joined the company and brought with him the estate Maintenance


Charlotte added the resourcing division


We changed our name to Classic Services Group to better incorporate all divisions


Classic is now managed by Charlotte Thompson, the granddaughter of our founder, assisted by our chairman Paul Townsley.

Our company today

Despite its growth, the Classic Group remains a family company. Although now a national organisation, Charlotte, Paul and the management team take a very hands-on approach.

What makes us different from other property service providers is that for Classic, it’s personal. We’ve partnered with some of our clients and staff for decades and we love what we do. Where possible, Classic partner with local suppliers and our care and attention to detail filters down to our staff and our teams, and is felt by our clients.

We regularly invest in our people and the Classic Group has evolved into a modern and progressive company, where we continue to strive to deliver the most cutting edge services at the best possible price.



People and relationships matter. We lead from the front and believe in developing long term and personal relationships with clients and staff.



The highest possible professional standards and consistent quality are our benchmarks, as our 15 accreditations demonstrate. We will never stop striving for perfection.



Our best in class technology makes us an industry leader and we continue to investigate and invest in state of the art equipment and methods.

Meeting The Team

Paul Townsley


Paul’s father founded the company and Paul helped his father grow the business. He is now one of the most respected and knowledgeable figures in the industry. His hands-on approach and personal service, provided over many years has generated a culture that makes Classic truly unique within our sector.

Charlotte Thompson

Group Managing Director

Charlotte has been with Classic for more than 15 years and is the grand-daughter of the company’s founder. During this time, she has worked in every department of the company. As the Managing Director, she now oversees the daily management and organisation of the business, and has considerable involvement with our client base.

Jo Fife


Jo is a fully qualified ACCA accountant who has been associated with Classic for over 12 years. Jo oversees the Finance and Accounts department and provides valuable input into the administration of the company.