Building Managers and Caretakers
When you’re responsible for the safety of commercial premises, our building managers and caretakers take the pressure off. They are your eyes and ears.
Building managers protect the property from break-ins, identify repair issues before they become costly problems, and help you meet insurance requirements.
Building management service
Our building management service preserves the value of your assets. Our managers not only prevent property deterioration, they also reduce the risk of illegal entry or vandalism. It’s a particularly valuable service for vacant premises, where the risk of crime is ever present.
Your property is in safe hands. Our building managers meet BS7858 standards, bringing much-needed peace of mind when security and trustworthiness are paramount.
CSG’s building management and caretaking service includes:
- External and internal inspections to ensure insurance requirements are met
- Securing doors, windows and letterboxes
- Utility drain down and isolation
- Fire testing, security lighting checks and pest control
- Monitoring utilities to check for unauthorised use
- Identifying and resolving maintenance issues
Regular real-time reporting keeps you up to speed with developments, and you’ll be altered immediately to potential risks and hazards.
Building managers and caretakers for vacant premises
Vacant commercial premises can be an expensive headache for owners and property managers. They are a magnet for squatters, thieves and anti-social behaviour — and there’s the constant worry of weather damage and leaks.
We’re industry specialists in vacant property security. Our building managers and caretakers have a deep understanding of the risks, and the measures necessary to mitigate them. For example, they will:
- Inspect the exterior of the property, checking for any attempted breaches
- Alert you to security risks and vulnerabilities
- Carry out maintenance checks both externally and internally
- Test and reset alarms
- Check CCTV
- Pinpoint potential safety hazards and recommend options for addressing them
- Where authorised, deal with property maintenance issues for you
For a no-obligation conversation about your requirements, call us on 0844 561 0578 or send a message


Insurance compliance
Regular inspections and reports submitted by our building managers go a long way towards demonstrating that you’re fulfilling an insurer’s expectations.
As experts in insurance compliance, we tailor inspections to meet your insurer’s specific requirements. Immediately following an inspection, you’ll receive a comprehensive real-time report — a permanent record, complete with photographic evidence.
This means you can act immediately and take action to address problems, or instruct us to deal with any issues for you. As a result, buildings insurance can be easier to come by, and premiums could be more competitive.
Call the team on 0844 561 0578 to tell us what you need. Or, if you prefer to send a message, get in touch here.
Related Services
Dog Patrols
Known as K9 security, dog patrols provide high-level threat detection and the ultimate deterrent to criminals.
Security Guard Services
SIA-licensed security officers who protect your assets while also providing a friendly, reassuring presence for staff and visitors.
Mobile Patrols
Mobile patrols are a smart way to lessen the risk of vacant premises. They bring peace of mind without the costs of 24/7 manned guarding.
Frequently Asked Questions
When CSG receives an alarm or CCTV activation, our keyholding service springs into action. A trained security officer is immediately dispatched to your property, armed with a secure set of your keys. Upon arrival, they will perform a thorough inspection of the premises, addressing any security breaches, and resetting the alarm if necessary. If further action is required, such as contacting emergency services or arranging repairs, we handle this in line with your pre-agreed instructions. After the situation is resolved, you’ll receive a detailed report outlining the incident and the steps taken to secure your property.
With a professional keyholding service, your keys are stored securely, and all call-outs are handled by SIA-licensed officers, ensuring both security and professionalism.
All keys are stored in secure key safes that can only be accessed by our authorized mobile response teams. Keys are logged in and out through our asset management system, which is accessible via mobile devices to ensure accountability.
Keyholding is a security service where CSG securely stores a set of keys to your premises at an off-site location. These keys are used by our response team in the event of a security call-out.
A trained officer will respond to all call-outs and will remain on-site until they have verified that the property is secure. If additional measures are needed, the officer will follow the agreed escalation procedure to maintain security.
Our CSG fleet consists of hybrid vehicles equipped with bespoke security key safes to ensure secure and efficient keyholding response services.
By holding your keys, CSG’s 24/7 response units can quickly attend to your premises without needing to make an extra stop to collect keys, significantly reducing response times.
Yes, keyholding services are available for all types of properties, both residential and commercial.
We have a comprehensive range of security services at your disposal. Every situation has its individual requirements, so each service is bespoke and based on a security risk assessment. Our recommendations will always be the best fit for you, and the most cost-effective option.
Call us on 0844 561 0578 or send a message using the button below.
